Privacy Policy
We value your privacy, and it is of utmost importance to us. This Privacy Policy describes how we collect, use, and disclose information that we obtain from users of The XpertsApp .
Collection of Information
When you visit The XpertsApp , we may collect certain information about your computer or mobile device, including your IP address, browser type, operating system, and device type. We may also collect information about your activity on The Web Carvers , such as pages visited and the duration of your visit.
We may collect personal information when you voluntarily provide it to us, such as when you fill out a contact form or sign up for our newsletter. The personal information we collect may include your name, email address, phone number, and other contact information.
Use of Information
We may use the information we collect for the following purposes:
- To provide our services to you, including logo design services.
- To improve The XpertsApp and our services.
- To communicate with you about our services and promotions.
- To respond to your inquiries and requests.
- To comply with legal obligations and enforce our policies.
Disclosure of Information
We may disclose the information we collect in the following circumstances:
- To our service providers who assist us in providing our services.
- To comply with legal obligations, such as responding to a subpoena or court order.
- To protect our rights and property.
- With your consent.
- We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Cookies
We may use cookies and other tracking technologies to collect information about your activity on The XpertsApp . A cookie is a small file that is stored on your computer or mobile device when you visit a website. Cookies allow us to remember your preferences and enhance your user experience.
You may choose to disable cookies in your browser settings, but please note that some features of The XpertsApp may not function properly if cookies are disabled.
Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The XpertsApp is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete it as soon as possible.
Archiving Policy:
Projects that do not receive attention exceeding 30 days will be archived. Archiving helps us maintain a streamlined workflow and allocate resources effectively. Reactivation Request:
If you wish to reactivate an archived project, please submit a formal request. We value your input and aim to resume work promptly upon your request.
Reactivation Fee:
A reactivation fee will be applicable for archived projects.
The fee is $300 or 30% of the original package fees, whichever is higher.
This fee covers the costs associated with reestablishing the project and allocating resources.
Exception for On-Hold Projects:
If you inform us about putting the project on hold before it gets archived, no reactivation charges will apply.
We understand that circumstances may arise, and we appreciate your proactive communication.
Maximum Hold Period:
You can put a project on hold for a maximum of 6 months.
Beyond this timeframe, the project will be automatically moved to the archived state.
By implementing this archiving policy, we aim to ensure efficient project management, prevent resource wastage,
and deliver timely results. Please contact our team if you have any questions or require further clarification about this policy.
We are committed to providing transparency and addressing any concerns you may have.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to the Privacy Policy, we will notify you by posting the updated policy on The XpertsApp or by sending you an email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@xpertsapp.com.
Conclusion
We respect your privacy and are committed to protecting your personal information. We collect information only for the purpose of providing our services, improving The XpertsApp , and communicating with you. We do not sell or rent your personal information to third parties for their marketing purposes without your consent. If you have any questions or concerns about our Privacy Policy, please contact us.
We have implemented an archiving policy for inactive projects to ensure efficient project management and optimal resource allocation. Here are the important details you need to know: